Register Existing Smart Prepaid SIM
Therefore, you cannot use the SIM for calls, texts, and mobile data. However, a deactivated Smart Prepaid SIM card will be given a 5-day grace period to register and get reactivated. Meanwhile, the registration duration may be extended for up to 120 days by the Department of Information and Communications Technology (DICT).
Here are the top mobile networks (where you can purchase and get a SIM card) in the Philippines:
How to register your Smart Postpaid SIM card
For Smart postpaid subscribers, you simply need to confirm the personal information and IDs you have submitted during your postpaid plan application.
To do this, just text YES to 5858. You shall then receive a confirmation message from Smart upon successful SIM Registration.
Here are the answers to the most asked questions about Smart Prepaid SIM registration.
How many SIM cards can be registered under a single user?
There’s no limit as to how many SIMs may be registered under a subscriber’s name.
How to register Smart Prepaid SIM if a user is a minor?
SIMs for minors (below 18 years old) shall be registered under the name of the parent or legal guardian. To register the SIM, they will be required to present an ID and the consent of the minor’s parent or guardian.
How to transfer the ownership of a Smart Prepaid SIM card?
What are the additional requirements for Smart Prepaid SIM for business?
For businesses and organizations to use Smart Prepaid SIMs, the following information is required:
- Business name
- Business address
- Full name of authorized signatory
Moreover, businesses will be required to submit the following documents:
- Certificate of Registration (SEC or DTI)
- In the case of corporations, a duly adopted board resolution designating the authorized representative, and in the case of other juridical entities, a special power of attorney
I just recently switched to Smart via Mobile Number Portability. Should I still register my Prepaid SIM?
I am currently abroad but using a Smart Prepaid SIM. Do I still have to register?
If you are traveling abroad and using Smart’s roaming service, you need to register your SIM through Smart’s online registration portal to avoid deactivation.
What are the requirements to register Smart Prepaid SIM as a foreigner in the Philippines?
Foreigners will be required to submit the following documents:
- Required documents for foreign nationals visiting as tourists:
- Passport (copy of the page where the visa is stamped)
- Proof of address in the Philippines (like booking in a hotel or another type of accommodation)
- Return Ticket to country of origin or any other ticket indicating the date and time of departure from the Philippines
- Required documents for foreign nationals with other types of visas:
- Passport (copy of the page where the type of visa is shown)
- Proof of address in the Philippines
- Other relevant document, whichever is applicable: (1) Alien Employment Permit by DOLE; (2) Alien Certificate of Registration Identification Card (ACRI Card) by Bureau of Immigration or other types of official ID card issued by any other visa-issuing agency; (3) School registration and ID for students; (4) Type of travel or admission document validity issued by the DOJ for Persons of Concern (POC)
Note that the validity of SIM cards issued to tourists is only 30 days, after which they will be deactivated. It can only be extended upon the presentation of an approved visa extension. On the other hand, foreigners with other types of visas can obtain SIMs without the 30-day restriction.
What will I do if I lose my mobile phone or device with my registered Smart Prepaid SIM?
What if I submit false information and a fake ID card during SIM registration?
Individuals who submit fraudulent information or fake IDs during the SIM registration process will face six months to two years in prison or a fine between PHP 100,000 and PHP 300,000, or both.
What to do if I experience errors or problems during SIM registration?
